- Jolyon New, Director
|
|
|||
|
Terms & ConditionsThese Terms and Conditions apply to all transactions on this site and all shopping channels associated with Buywise Domestic Ltd (and appliance2you) such as Amazon & eBay. Please read them carefully. They do not affect your statutory rights. We may change these Terms and Conditions at any time. Any changes will take effect on the date they are posted on to the site (see date above). You will be asked to read and accept the Terms and Conditions each time you place an order to ensure that you are familiar with the most current ones. You will have an opportunity to check and correct any input errors in your order up until you click the Confrim Order button. All prices and charges on this site are in UK pounds. They include any VAT payable, but exclude delivery charges. For details see our Delivery Information and Installation pages. IMPORTANT: We try very hard to ensure that all information on this site is accurate. However, errors can occur. If we discover an error in the price or description of a product you have ordered, we may cancel your order at any time up to the point we send you the product(s). We will contact you when we become aware of a mistake and ask you whether you wish to continue with your order at the correct price or cancel it. If we do cancel your order, you will receive a full refund. Where We DeliverWe deliver to all areas shown on our delivery map. However we do deliver outside of those areas , for price please contact the store. You will be asked, when placing the order , your postcode and you must enter the correct delivery payment, otherwise we will contact you to correct your payment How We DeliverWe deliver to the door. We accept no responsibility to the appliance , or premises upon entering the premises Standard Postal and Courier DeliveriesStandard postal and courier deliveries such as vacuums and other small appliances should arrive within 5-7 working days of placing your order. Connection / DisconnectionYour old appliance should be safely disconnected prior to our arrival. Gas and dual fuel cookers must be disconnected by a CORGI-approved engineer and mains wired electric cookers should only be disconnected by an electrically competent person. Please note that if you have paid for installation of your new electric cooker, we will disconnect your old electric cooker for you. Please be aware , we do not disconnect or connect gas or dual fuel cookers.This must be done by a CORGI approved engineer. Cancellations of Specially ordered goodsWe may apply a 25% handling charge on any cancelled goods that have been specially ordered for you. Returns Policy.If you find the goods faulty or damaged we will exchange or refund your purchase either before or up to 28 days following the day of delivery but it must be returned with its original packaging, complete with any free gifts or accessories provided. However we would want to resolve the problem as soon as possible so, we would arrange an engineer visit to resolve the issue or order new parts to replace any damage to the product. If after 28 days you have a fault with your appliance, an engineer can inspect your appliance as part of you 12 month warranty from day of delivery. For any returns we would want proof of purchase. In all cases your issue would be dealt with as an individual case. This does not cover faults caused by accident, neglect, misuse or normal wear and tear. If you wish to return a product for no fault or "Change of mind" you have 7 days as per the distance selling rule. We do insist that all products are returned as sold, sealed in a box, unused with all accessories supplied and in a saleable condition. We also ask that the customer arrange their own courier with adequate insurance to cover the cost of the goods. We would also like to state that a re-stocking fee may be applied. THIS RETURNS POLICY DOES NOT AFFECT YOUR LEGAL RIGHTS.We accept most major Credit/Debit cards (Amex not accepted) on our Website. View our Payment Options page for further information. |